Today’s law firm clients are requiring a level of engagement that extends well beyond legal outcomes. Clients want and need a firm that serves as a strategic partner, one that understands how legal services help support the entirety of the clients’ businesses. Increasingly, they want their legal representatives to be partners, especially clients with multiple, often overlapping needs.
Cultivating this kind of highly engaged relationship is a fact of life for firms of every size and practice focus. And it requires firms to look closely at client engagement—how they work with their clients, and how they maintain profitable connections with them.
Check out this free report from Thomson Reuters, Building A Client-centric Law Firm, which breaks down the strategic imperatives around optimizing the lifeblood of your law firm practice: client relationships.
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