Breaking Legal News & Current Law Headlines | Daily Legal Briefing
  • Home
  • Hot Topics
  • Breaking
  • Business
  • Big Law
  • Small Law
  • Law School
  • Legal Tech
No Result
View All Result
No Result
View All Result
Breaking Legal News & Current Law Headlines | Daily Legal Briefing
No Result
View All Result
Home Legal Tech

‘AI Revolution’ Will Be Disappointing: Picture More Realistic But Still Unhelpful Customer Service

Daily Legal Briefing by Daily Legal Briefing
April 19, 2023
in Legal Tech
0
When Is AI Good Enough?
4
SHARES
32
VIEWS
Share on FacebookShare on Twitter


Artificial intelligence making possible new computer technologieA few weeks ago, the latest version of ChatGPT, GPT-4, came out. Because we have social media now, and 24-hour news, we always need something new to get all worked up about. So, everyone has been freaking out about it.

One of my colleagues gave the thing a go, asking it to write the first draft of a letter to a client explaining a fairly basic legal concept. The letter turned out, you know, OK. ChatGPT got the law wrong, but only minimally wrong, and it sounded pretty close to a marginally competent human. It was about what you’d expect to get from a summer law clerk who just finished 1L year with a 2.0 GPA.

GPT-4’s underwhelming performance aside, Elon Musk, along with a lot of other influential people, are issuing some very dire warnings about artificial intelligence. They think AI will become frighteningly advanced in the very near future.

Musk has obviously had a lot of success. Keep in mind though that this is the same guy who has been promising us that fully self-driving technology is only a year away since 2014.

I suppose it’s nice that the people working on AI are excited about it. Still, let’s tone it down a little, ladies and gentlemen.

For one thing, a lot of the AI overhypers base their dire predictions on the flawed premise that exponential growth can (and will) go on forever. It can’t, and won’t. Sure, bacteria can reproduce exponentially, right up until they hit the edge of the Petri dish (or run out of food). Just because AI technology very well might be two or four times more advanced than it was just a few years ago does not mean it will be twice as good as it is now by next year.

Also, there is a really big, obvious problem with AI taking over anything that a lot of tech bros seem to overlook: AI cannot make decisions that we don’t allow it to make. Perhaps one can type out a conversation with ChatGPT and be fooled into thinking it’s a human being. Yet, being able to talk in circles with people who’ve been made desperately lonely by modern society isn’t all that impressive these days. ChatGPT can decide what to say next; it can’t exercise any discretion on what actually happens in the real world. As soon as ChatGPT can get my goddamn Priority Mail insurance claim for $13.84 processed at the post office, then we’ll talk about whether it’s passed the Turing test.

Don’t get me wrong, AI is definitely going to become more and more intertwined with our daily lives. A recent Goldman Sachs report found that AI is set to impact some 300 million jobs around the world. That is probably not far off. Even so, with the world population approaching eight billion, 300 million is not that many jobs in the grand scheme of things, and this same report found that the use of AI technology could actually boost labor productivity and grow global GDP by as much as seven percent.

There are a lot of potential applications for more and more advanced AI on the horizon — as a tool, that is. Doctors will totally be able to diagnose patients more accurately with the help of AI. Computer programmers will totally get to outsource many of the mundane coding exercises to the machines. Lawyers can continue to get crappy first drafts of letters written.

It’s not going to wholesale replace people though. Don’t believe me? Well, the last time you called into customer service with some one-off issue, did you get what you wanted from the automated system they run you through first to try to get rid of you, or to get anything accomplished did you have to mash “0” repeatedly until a human being picked up?

We should prepare for the possible threat a super-advanced AI could pose, even if that threat is very far off and very unlikely to materialize. We should absolutely regulate AI (there are a lot of things we should be regulating but aren’t).

What we shouldn’t do is sit around wringing our hands about little boxes of chips and circuits taking over the world when we don’t even yet understand what allows human beings to have consciousness and free will. A computer program that can spit semi-cogent prose back at you when prompted is not the huge cause for concern it has been made out to be.


Jonathan Wolf is a civil litigator and author of Your Debt-Free JD (affiliate link). He has taught legal writing, written for a wide variety of publications, and made it both his business and his pleasure to be financially and scientifically literate. Any views he expresses are probably pure gold, but are nonetheless solely his own and should not be attributed to any organization with which he is affiliated. He wouldn’t want to share the credit anyway. He can be reached at jon_wolf@hotmail.com.


CRM Banner



Click to Read Original Article

Previous Post

This Biglaw Firm Had A Tremendous 2022

Next Post

Millennial Lawyers’ Impact On The Legal Industry

Daily Legal Briefing

Daily Legal Briefing

The latest breaking legal news from across World all in one place.

Related Posts

Lawyers Who Used ChatGPT To Fake Opinions Are In Real Trouble
Legal Tech

Lawyers Who Used ChatGPT To Fake Opinions Are In Real Trouble

by Daily Legal Briefing
June 3, 2023
Maryland Cops Can’t Seem To Understand Why Marijuana Legalization Means They Can’t Search Cars Just Because They Smell Marijuana
Legal Tech

Maryland Cops Can’t Seem To Understand Why Marijuana Legalization Means They Can’t Search Cars Just Because They Smell Marijuana

by Daily Legal Briefing
June 2, 2023
Exclusive: In A First For E-Discovery, Tech Company Nextpoint Is Launching A ‘Data-Driven’ Law Firm Under Arizona’s Liberalized Ownership Rules
Legal Tech

Exclusive: In A First For E-Discovery, Tech Company Nextpoint Is Launching A ‘Data-Driven’ Law Firm Under Arizona’s Liberalized Ownership Rules

by Daily Legal Briefing
June 1, 2023
When Is AI Good Enough?
Legal Tech

Law Firms Need To Get Lawyers Off ChatGPT And Onto Artificial Intelligence That The Firm Can Monitor

by Daily Legal Briefing
June 1, 2023
Introducing The ‘Reference Manual Of Legal Tech Lists’!
Legal Tech

‘Legal Tech Lists’: 5 Lawyer Tropes Upended By Legal Tech (Remote Litigation Edition)

by Daily Legal Briefing
June 1, 2023
Next Post
Millennial Lawyers’ Impact On The Legal Industry

Millennial Lawyers’ Impact On The Legal Industry

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Premium Content

Top 50 Biglaw Firm Hands Out Associate Bonuses, Adds Even More Cash On Top For High Billers

Top 10 Biglaw Firm Matches The Cravath Salary Scale For Associates

March 11, 2022
Top 50 Biglaw Firm Ups Their Billable Hours Requirement, Sparking Ire Among Associates

Top 50 Biglaw Firm Ups Their Billable Hours Requirement, Sparking Ire Among Associates

February 10, 2023
Law Firm Sues Associates For Not Billing Enough

Law Firm Sues Associates For Not Billing Enough

December 8, 2022

Browse by Category

  • Big Law
  • Breaking
  • Business
  • Hot Topics
  • Law School
  • Legal Tech
  • Small Law

About US

Breaking Legal News & Current Law Headlines | Daily Legal Briefing.
Online coverage of breaking legal news and current law headlines from around the US. Top stories, videos, insight, and in-depth analysis.

Categories

  • Big Law
  • Breaking
  • Business
  • Hot Topics
  • Law School
  • Legal Tech
  • Small Law

Recent Updates

  • Lawyers Who Used ChatGPT To Fake Opinions Are In Real Trouble
  • Clients Should Try Not To Contact Lawyers During Odd Hours
  • Jonathan Turley Rewrites Constitution To Include ‘Congressional Backsies’ Clause

© 2021 Daily Legal Briefing | Breaking Legal News & Current Law Headlines

No Result
View All Result
  • Contact Us
  • Home

© 2021 Daily Legal Briefing | Breaking Legal News & Current Law Headlines

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?