Elder law attorneys have a tough gig.
They must manage their clients (the elders) and their kids (who assist in the process), as well as their staff, who themselves range in ages.
That’s why we invited veteran elder law attorney, Jamie Haroutunian of Priority Law, onto the Non-Eventcast podcast — to talk over how he juggles it all.
Jamie started things out by talking over the rebrand of his law firm, when he converted to a trade name (3:59).
Next, Jamie discussed how he manages younger and more experienced staff (7:42), including around how the team assesses clients (9:54).
After that, Jamie relayed how he pushed for automating processes in his practice (12:07), especially for scheduling meetings and taking payments (18:53, 21:34).
Jamie also discussed how the firm conducts meetings with members of various generations attending (23:01), as well as how he uses visual aids to assist in the process (24:20).
It’s not impossible to bridge the generation gap, inside and outside of a law firm. And if you want some tips on how to do it, this podcast will be a must-listen.
Feel free to also check out our Practice Management by Practice Area Buyers Guide at the Non-Event for more on the latest resources to support your practice. (The Non-Event is supported by vendor sponsorships.)
Jared Correia, a consultant and legal technology expert, is the host of the Non-Eventcast, the featured podcast of the Above the Law Non-Event for Tech-Perplexed Lawyers.
