Data management within law firms is no fun; that’s why nobody wants to do it.
So you get misaligned and deformed clumps of data hosted by law firms that aren’t really any good.
Sure, it starts with intake, but it doesn’t end there, because law firms should also practice good data hygiene by ensuring that the data attorneys collect is updated effectively, over the course of time.
This all begs the question, of course: How do you do this right?
Well, to figure that out, we invited Chris Fritsch of ClientsFirst Consulting, onto the Non-Eventcast podcast, in order to walk us through the process.
We kick things off by discussing the importance of law firms having quality data available to them, and what it means when they don’t — that’s bad (3:49).
Next up, we talk about how law firms are managing data in the modern environment (4:32), including by employing customer relationship management software (CRM) and enterprise relationship management software (12:20).
Of course, Chris also addresses how AI is now being utilized in contact management for law firms (17:04).
After that, Chris discusses some tactics that successful law firms use in managing data (19:24), including utilizing “data stewards,” who monitor the process (21:34).
Lastly, Chris goes over how difficult (but, not impossible) it is to get law firms to use technology effectively (23:40).
If you’ve got the right data, you can get the right results. Find out more at this informative podcast episode, featuring a data management expert.
Feel free to also check out our Practice Management by Practice Area Buyers Guide at the Non-Event for more on the latest resources to support your practice. (The Non-Event is supported by vendor sponsorships.)
Jared Correia, a consultant and legal technology expert, is the host of the Non-Eventcast, the featured podcast of the Above the Law Non-Event for Tech-Perplexed Lawyers.
