Breaking Legal News & Current Law Headlines | Daily Legal Briefing
  • Home
  • Hot Topics
  • Breaking
  • Business
  • Big Law
  • Small Law
  • Law School
  • Legal Tech
No Result
View All Result
No Result
View All Result
Breaking Legal News & Current Law Headlines | Daily Legal Briefing
No Result
View All Result
Home Business

Ruby Launches New Customer Service Resource Hub to Empower Small Businesses

Daily Legal Briefing by Daily Legal Briefing
May 11, 2022
in Business
0
Ruby Launches New Customer Service Resource Hub to Empower Small Businesses
4
SHARES
32
VIEWS
Share on FacebookShare on Twitter


In honor of National Small Business Week (May 2 – 5), Ruby’s free resource hub helps small business owners start, grow and evolve their businesses.


Ruby.com, the premier provider of live virtual receptionist and chat services for 14,000+ small businesses across the U.S., announces the launch of its new Customer Service Resource Hub. This free, online resource center helps small business owners start, grow and evolve their businesses through the latest customer service research, content, tools and insights. The launch was scheduled to coincide with National Small Business Week as a way to honor and support small business owners across the country.

Today’s customers demand quick answers and personalized service, which is why customer service is the most essential and cost-effective way for small businesses to build important relationships and a reputation that grows their business. From initiating those first customer connections to establishing long-term relationships, the Customer Service Resource Hub strategically brings together customer service-focused content to help small business owners create successful customer experiences throughout the journey of their business. Free resources include customer service best practices and guidebooks, research and insights from customer service experts, customer experience tips and training, and customer success stories that detail everything in action.

With the launch of the Customer Service Hub, Ruby seeks to share the same insights and tools the company has used to achieve global recognition as a customer service leader. Ruby recently won a 2022 Gold Stevie® award for Customer Service Employer of the Year, with Patti Crume, the company’s Director of Customer Happiness, also receiving a Silver Stevie® for Customer Service Manager of the Year.

“Small businesses are instrumental in cultivating our diverse and thriving local economies, and we recognize the mounting challenges they’ve continued to face these past few years,” says Ruby CEO Kate Winkler. “At Ruby, we’re experts in using customer service to create connections and fuel business growth—and we’ve seen the results for the businesses we serve. Businesses that invest in great customer service receive more positive reviews, drive more referrals, reduce churn and increase customer lifetime value. We look forward to empowering America’s small business communities with the insights we’ve gained.”

The launch of Ruby’s Customer Service Resource Hub supports the company’s broader commitment to delivering exceptional experiences that build customer loyalty. Customer service has continued to evolve, especially in recent years, with 88% of customers now expecting a personalized experience and 90% expecting immediate responses to their outreach. From legal and financial services to home services and healthcare, and every small business in between, small business owners need the right tools and technology to meet changing expectations and can leverage Ruby’s Customer Service Resource Hub for guidance. Ruby will continually create and publish new content on the hub.

The Customer Service Resource Hub is live online as of Monday, May 2, and free to use as part of Ruby’s commitment to helping small businesses gain and retain customers. To learn more, visit www.ruby.com.

About Ruby

Ruby logo courtesy of Ruby.
Ruby logo courtesy of Ruby.

Ruby® is a U.S.-based live virtual receptionist and chat specialist company that creates meaningful connections and maximizes opportunities for businesses, empowering them to freely pursue their purpose and, in turn, cultivate diverse and thriving local economies. Trusted by more than 14,000 businesses, Ruby helps meet today’s customer demand for quick answers and personalized service, 24/7, 365 days a year. Founded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie for Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, and repeat Great Places to Work rankings. To learn more, visit ruby.com or experience Ruby for yourself by calling 844-311-7829. Follow along with @callruby on Facebook, Twitter, Linkedin, Instagram, and YouTube.





Click to Read Original Article

Previous Post

Reshaping Transactions: Findings From The Litera Technology In M&A Report

Next Post

‘Outsourcing’ Is More Than Pawning Off Work And Walking Away

Daily Legal Briefing

Daily Legal Briefing

The latest breaking legal news from across World all in one place.

Related Posts

What Kind of Issues Are Covered in a Commercial Litigation Case?
Business

Texas Estate Planning Lawyers Draft Documents That Are Not Easily Contested

by Daily Legal Briefing
June 2, 2023
Top 5 Mistakes Physicians Make When Signing a New Job Contract
Business

Evisort Announces a New Integration with ServiceNow Legal Service Delivery to Streamline Contract Management

by Daily Legal Briefing
June 2, 2023
LexCheck Appoints Vice President of Product and Unveils New Contract Playbooks
Business

LexCheck Appoints Vice President of Product and Unveils New Contract Playbooks

by Daily Legal Briefing
June 2, 2023
5 Key Factors to Include in a Due Diligence Checklist
Business

5 Key Factors to Include in a Due Diligence Checklist

by Daily Legal Briefing
June 2, 2023
How Legality Works in the Workplace
Business

4 Reasons for Individuals to Retain a Tax Lawyer in Sacramento

by Daily Legal Briefing
June 2, 2023
Next Post
‘Outsourcing’ Is More Than Pawning Off Work And Walking Away

'Outsourcing' Is More Than Pawning Off Work And Walking Away

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Premium Content

Biglaw Firm Steps Up Their Perk Game With Impressive Fertility And Family-Forming Coverage

Biglaw Firm Steps Up Their Perk Game With Impressive Fertility And Family-Forming Coverage

March 18, 2022
Usually There Is No Need To Overprepare For Oral Argument

Usually There Is No Need To Overprepare For Oral Argument

October 27, 2022
Coronavirus deaths in nursing homes and guardianship scandals prompt new elder law recommendations

Coronavirus deaths in nursing homes and guardianship scandals prompt new elder law recommendations

February 16, 2022

Browse by Category

  • Big Law
  • Breaking
  • Business
  • Hot Topics
  • Law School
  • Legal Tech
  • Small Law

About US

Breaking Legal News & Current Law Headlines | Daily Legal Briefing.
Online coverage of breaking legal news and current law headlines from around the US. Top stories, videos, insight, and in-depth analysis.

Categories

  • Big Law
  • Breaking
  • Business
  • Hot Topics
  • Law School
  • Legal Tech
  • Small Law

Recent Updates

  • Jonathan Turley Rewrites Constitution To Include ‘Congressional Backsies’ Clause
  • The Biglaw Firm With The Largest Decline In Gross Revenue
  • Google Business Profile Posts: A How-To For Small Law Firms

© 2021 Daily Legal Briefing | Breaking Legal News & Current Law Headlines

No Result
View All Result
  • Contact Us
  • Home

© 2021 Daily Legal Briefing | Breaking Legal News & Current Law Headlines

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?